Position: Senior Commercial Manager

Location: Hybrid. The Trust's offices are in the park on Ledrington Road,SE19 2BB.

Type: Full time, 40 hours per week, permanent (with part time considered).

Salary: £39,803 per annum based on 1 FTE

Line Managed By: Director of Park Management

Benefits: 25 days annual leave plus statutory holidays, increases by a day,pro rata, each year completed, up to 30 days pro rata. Employer PensionContribution 5%; Employee Assistance Programme (EAP) service; Flexible working.

About the role

At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Commercial Manager role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.  

We are looking for an experienced commercial and visitor experience professional to join our friendly team in the new post of Senior Commercial Manager, reporting into our trading board, Crystal Palace Park Events Ltd (CPPEL), and line managed by the Director of Parks Management.  

Responsible for achieving ambitious income targets, you will lead the management, development and growth of key revenue generating activities including concessions, leases, retail, licensing, catering, markets and car parking activity (and excluding events and venue hire). Alongside this you will oversee the smooth running of the park as a visitor attraction, ensuring an excellent visitor experience and an accessible, warm welcome to all.

You will be a creative and entrepreneurial team player with experience working in a visitor attraction, cultural, heritage or park setting and a proven track record in business development and income generation.

How to apply

For more information on how to apply, please download the application pack here.

Please submit the required documents to jobs@crystalpalaceparktrust.org with the subject ‘Role: Senior Commercial Manager’. All applicants must submit an Equal Opportunities Form

Applications must be received by Monday 24 February 2025

First round interviews will beheld on Friday 7 March 2025

Second round interviews to be confirmed

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

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